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ICCM Pedigree

ICCM is currently delivering unparalleled Service Management capabilities to an array of customers across all industries and business functions in almost every geographical region.

ICCM is one of a handful of Service Management companies to be awarded the premier 'Gold' Level Certification from the United Kingdom's Office of Government Commerce (OGC) for ITIL® Compliance as well as hold Pink Verify™ certification. ICCM's customers can rest assured knowing that they have invested in an IT Service Management solution that has met the criteria set out by the creators of the ITIL® framework.

A taste of ICCM's Customers

  • Tesco
  • BBC Worldwide
  • Hallmark
  • Identity & Passport Service
  • British Transport Police
  • The Intellectual Property Office

ICCM Solutions, suppliers of ITIL Service Management Software, ITIL Help Desk Solutions and ITIL Service Desk Software including Incident Management, Problem Management, Configuration Management, Change Management, Release Management, Service Catalogue and Availability Management Software