e-Asset
e-Asset allows server based discovery of all networked IP devices, providing a repository of assets that can form the basis of the CMDB. The e-Asset repository directly links to Incident Management, Problem Management, Request Management and Change Management. e-Asset provides complete information on hardware, installed software, network details, disk drive details, environment settings, services and user profiles.
The e-Asset Discovery tool provides complete information on hardware, installed software, network details, disk drive details, environment settings, services and user profiles.
KEY BENEFITS OF TECHNOLOGY:
- Visibility of all networked assets
- Identity software installed on clients
- Track software deployed and tracking for FAST compliance
- Identify illegal or unauthorised/inappropriate Applications
- Determine services running or stopped for increase fault diagnostics
- Latest audit information of all networked assets
- Low cost of ownership and deployment
- Increase front line fix rate by identifying asset dependencies andcurrent state of assets
- Discovers hardware, software, services, environment, user, IP and drive information at point of incident logging
- Licensed on a per Service Desk user rather that node bases for greater return on investment.